RuroTech Support
Submit a support ticket
If you’re an existing IT or software client and something isn’t working, open a ticket and our support team will pick it up. Include your company name and a description of the issue so we can get to the right fix faster.
The ticket form opens in the support window at the bottom of your screen. You can also use that window any time to check on an existing ticket.
What happens next
Your ticket is logged
Every ticket lands in our support queue with your company name and issue attached, so nothing gets lost in an inbox.
We respond
A member of the support team reviews your ticket and replies with next steps, questions or a fix.
We stay on it
The ticket stays open until the issue is resolved, and you can reply or check status in the same support window.
Prefer email or phone?
You can also email us to submit a support ticket, or call the support team directly.